Frequently asked questions

MyHealthNudge is a free AI chatbot for staying on top of your health and wellness goals — medications, walks, home PT, anything you want to make a habit. It sends gentle, varied nudges instead of generic reminders, plus a small reward (joke, calming image, mini-quiz) when you check one off.

Most reminder apps ring at the same time every day with the same message in the same voice — and after a week your brain tunes them out. MyHealthNudge is built around the opposite idea: gentle pings that vary, paired with a small reward right after. The result feels less like a chore and more like a habit you actually want to keep.

We also make it easy to share your status with others to help with accountability and have shared nudges for common goals. Read more about these below.

Click on the "Open the app" on the top of this page. Then select "Sign Up" and enter a valid email address. You'll need the code that's sent to that address to get in. No passwords to save or remember. Depending on your device (Apple or Android), follow the setup steps in the following questions to "install" the app on your device so you can get notifications.

On iPhone you'll need to add MyHealthNudge to your Home Screen first — Safari only delivers pushes from apps installed there.

1. Open MyHealthNudge App in Safari. The App link is at the top right of this page.
2. Tap the elipses (...) in the lower corner.
3. Tap the Share button (square with an arrow).
4. Tap Add to Home Screen (under the "View More" button), then Add.
5. Launch MyHealthNudge from the new icon (logging in, if necessary) and tap Enable notifications when prompted.
6. Outside of the setup process, at anytime you can use the command "enable notifications" to turn on push notifications.

Installing to your Home Screen isn't strictly required on Android, but it gives you a standalone window and an app-drawer icon — the experience that feels most like a real app.

1. Open MyHealthNudge App in Chrome (or Edge / Brave). The App link is at the top right of this page.
2. Look for an Install app banner above the URL bar, or tap the three-dot menu in the top-right.
3. Tap Install app (or Add to Home Screen), then Install.
4. Launch MyHealthNudge from the new home-screen icon (logging in, if necessary) and tap Enable notifications when prompted.
5. Outside of the setup process, at anytime you can use the command "enable notifications" to turn on push notifications.

If you are not receiving a sign-in code, the most common problem is that the Email for the code is caught in a Spam folder, so look there first. We do check for bounced emails and prompt for an alternative Email address if that is detected.

If you have done these things and the problem isn't resolved, we'd recommend trying an alternate email address.

A nudge is one of your recurring health routines — the kind of thing you'd like a gentle ping for. Setup takes seconds. Each nudge needs a name and a schedule.

Names — examples:

• "Morning medications"
• "Daily walk"
• "Pickleball"
• "Home physical therapy"

Schedules — just type it the way you'd say it:

• "Every day at 7am"
• "Weekdays at 8am, weekends at 10am"
• "Monday, Wednesday, and Friday at 2pm"
• "The 1st of every month at 9am"
• "Every October 15 at noon"

We support daily, weekly, monthly, and yearly cadences — so the same app handles morning vitamins, weekly therapy, a monthly check-in with yourself, and your annual physical or insurance open-enrollment reminder. A push notification is sent at the scheduled time for the nudge, and then another one an hour later if the first one is ignored.

Each nudge fires at most once per day — by design. If you take medication three times a day, you'll have three nudges: Morning Meds, Afternoon Meds, and Evening Meds. Cleaner names, cleaner streaks, and snooze / move actions never have to ask "which fire?"

When you say something like "I take meds at 8am, 2pm, and 8pm" during setup, we'll offer to create the three nudges for you in one shot — you confirm the proposed names with a single tap.

Day-of-week variation is still fine on a single nudge — "Strength training weekdays at 8am, weekends at 10am" is one nudge with a smart schedule, because any given day still has exactly one fire.

Yes, modifying the name or schedule of a nudge, as well deleting, are easy to do.

• To modify an existing nudge, type in "modify nudge" and follow the prompts.
• To delete an existing nudge, type in "delete nudge" and follow the prompts.
• To see all the nudges you have, use "show nudges" or hit the bell at the top of the app.
• You can always get helpful tips by just typing "help".

By default, your nudges follow you to local time. If your morning meds fire at 8 a.m. Pacific and you fly to New York, the next morning's nudge fires at 8 a.m. Eastern, not at 11 a.m. The clock-hour you set is the one you'll see, wherever you are.

MyHealthNudge notices the change the next time you open the app — and tapping a push notification counts as opening. If a nudge happens to fire before you've opened the app in the new zone, that one push will arrive at the old time. Once you've opened the app or tapped a notification in the new zone, every nudge from then on adjusts automatically.

Two commands override the default for a specific nudge:

"anchor <nudge>" pins a nudge to its home timezone so it doesn't shift when you travel — useful for a thyroid med or anything calibrated to your circadian rhythm. "float <nudge>" reverses it back to follow-you- around mode.

Note for shared nudges: each co-owner has their own anchor / float setting. Your choice doesn't change the other person's, so one of you can travel while the other stays on home time without affecting each other.

You can just tell MyHealthNudge what you need in plain language. These shortcuts work too — type them in the chat input. Many, like "new nudge", will ask you questions needed for that action and to confirm.

Items in <brackets> are placeholders — substitute your own value (a duration, a partner's name, a nudge name).

MyHealthNudge has a concept of a Care Circle, people that you share your reminders and status with. Sharing with someone you trust can help with accountability as they can see your nudges, and whether or not you've completed them. Adding someone is easy, just use the command "add care partner". You'll be asked for their email address and name. Once that person has accepted your invitation, you'll see a confirmation. To see everyone in your Care Circle use the command "show care circle". Only invite people you trust.

It's important to note that a Care Circle connection is one direction only. Most people invite each other to hold each other accountable. Anyone who has you in their circle will appear in the "Today" area at the top of the App so you can see their nudges and history.

Shared nudges enable two users to share a common nudge that needs to be addressed but it doesn't matter which person does it. An example could be insulin shots or preparing a meal for a family pet. Shared nudges notify both users. Once one of the users acknowledges the nudge, notifications stop for both.

To set this up, one user creates the nudge as they would normally do. That user can then share the nudge by using the share command. For example "share Feed Fido with Bob". After the command the other user needs to accept the shared nudge before it notifies both parties. Shared nudges can be renamed and deleted. See the Commands FAQ for more.

Note that currently shared nudges are only available with users in your Care Circle, users you share your status with. To enable a Care Circle, see the above FAQ.

When you signed up, MyHealthNudge asked three short questions — what usually gets in the way of your routines, how consistently you've stuck to them in the last 7 days, and how well things are working for you. About every 30 days the app asks the same three again. It takes maybe 30 seconds.

The point is to see, in aggregate across everyone using the app, whether MyHealthNudge is actually helping people stick to their routines over time. We don't have access to your medical records or insurance claims (and we don't want them), so these check-ins are the only way to measure that the product is doing what it says it does.

Every check-in is optional. Type later and we'll ask next time you're in the app. Type later three times in one cycle and we'll skip this round and ask again next month. Your individual answers stay private — the charts we look at are aggregate only, with no names attached.

Type close account in the chat. The bot will ask you to retype your email exactly to confirm — once you do, you're signed out and won't get any more nudges. (Tap the Cancel chip at the confirmation step if you change your mind.)

For details on what happens to your data, see the Privacy page.